From our background as a Rural Therapeutic Centre, aimed at bridging the gap between disabled and able-bodied individuals, the need to remain accessible to everyone is one of our top priorities. Whether you have a wheelchair, pushchair or are visiting with someone who has additional needs, we have done all we can to make sure that everyone can experience an enjoyable day out. Please call us in advance if you would like to hire one of our wheelchairs (free of charge), but we do have limited availability.

We have two main car parks, a disabled car park and offer free parking all year round.

Assistance dogs are welcome throughout the Zoo, except in our Lemur Lookout. We ask that assistance dogs in training stay at home as some of our animals get startled easily. On arrival, please make a member of the admissions team aware that there will be an assistance dog on-site so they can explain any restrictions to you and inform our animal team.

Please note: Dogs are not permitted in the Zoo and we would ask that you do not leave your dog in your car during your visit.