This privacy policy sets out how Ponderosa uses and protects any information that you give Ponderosa Zoo when you use this website.
Ponderosa Zoo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with this privacy statement.
Ponderosa Zoo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/09/2017.
We may collect name, company, and contact information including email addresses if you submit our contact form.
We require this information to understand your needs and provide you with a better service, and for the following reasons:
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website us understand how visitors engage with our website. We may collect information about your computer, including your IP address, operating system, and browser type. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Planning a visit to Ponderosa Zoo? Why not familiarise yourself with our handy map before your day out.
Zoo – 01924 235276 / office@ponderosa-centre.co.uk
Lakeside Restaurant – 01924 404604 / lakeside@ponderosa-lakeside.co.uk
Day Care – 01924 404154
Ponderosa Zoo, Off Smithies Lane, Heckmondwike, WF16 0PN
Opening Hours 10am – 4pm Mondays, Fridays and weekends.
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